[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.xmort.cz\/zlepsete-svou-komunikaci-se-zakaznikem\/#Article","mainEntityOfPage":"https:\/\/www.xmort.cz\/zlepsete-svou-komunikaci-se-zakaznikem\/","headline":"Zlep\u0161ete svou komunikaci se z\u00e1kazn\u00edkem","name":"Zlep\u0161ete svou komunikaci se z\u00e1kazn\u00edkem","description":"V tomto \u010dl\u00e1nku se budeme zab\u00fdvat osobn\u00edm prodejem, nikoli t\u00edm internetov\u00fdm. C\u00edlem spr\u00e1vn\u00e9 komunikace je vytvo\u0159en\u00ed v\u00edt\u011bzn\u00e9 situace pro ob\u011b strany, tedy \u00fasp\u011b\u0161n\u00e9ho prodeje a spokojen\u00e9ho […]","datePublished":"2019-09-05","dateModified":"2023-05-07","author":{"@type":"Person","@id":"https:\/\/www.xmort.cz\/author\/#Person","name":"","url":"https:\/\/www.xmort.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/48db5b3634ed7a3f1f89bca90f0a2521b0bb3970d57e3653d258d10b0f31fdf3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/48db5b3634ed7a3f1f89bca90f0a2521b0bb3970d57e3653d258d10b0f31fdf3?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"xmort.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.xmort.cz\/wp-content\/uploads\/img_a354817_w3570_t1569336103.jpg","url":"https:\/\/www.xmort.cz\/wp-content\/uploads\/img_a354817_w3570_t1569336103.jpg","height":0,"width":0},"url":"https:\/\/www.xmort.cz\/zlepsete-svou-komunikaci-se-zakaznikem\/","about":["Slu\u017eby"],"wordCount":450,"articleBody":"V tomto \u010dl\u00e1nku se budeme zab\u00fdvat osobn\u00edm prodejem, nikoli t\u00edm internetov\u00fdm. C\u00edlem spr\u00e1vn\u00e9 komunikace je vytvo\u0159en\u00ed v\u00edt\u011bzn\u00e9 situace pro ob\u011b strany, tedy \u00fasp\u011b\u0161n\u00e9ho prodeje a spokojen\u00e9ho z\u00e1kazn\u00edka, kter\u00fd se bude r\u00e1d vracet a vyu\u017e\u00edvat va\u0161e slu\u017eby znovu a znovu. Prod\u00e1v\u00e1te-li skrz pult nebo st\u00e1nek zbo\u017e\u00ed, budou se v\u00e1m hodit n\u00e1sleduj\u00edc\u00ed z\u00e1sady.\t\tPozorn\u011b naslouchejtePoslouchejte p\u0159\u00e1n\u00ed sv\u00fdch z\u00e1kazn\u00edk\u016f a sna\u017ete se jej pochopit. Pokud jste si nejist\u00ed, m\u016f\u017eete jim odpov\u011bd\u011bt ot\u00e1zkou a ujistit se, \u017ee tohle je opravdu to, co cht\u011bj\u00ed. Mluvte z\u0159eteln\u011b, artikulovan\u011b a dostate\u010dn\u011b nahlas.\t\tNau\u010dte se c\u00edlen\u011b komunikovat i t\u011blemKrom\u011b verb\u00e1ln\u00ed komunikace existuje i takzvan\u00e1 \u0159e\u010d t\u011bla. Zahrnuje do toho n\u00e1\u0161 celkov\u00fd postoj, pozice rukou a v\u00fdrazy v obli\u010deji. P\u0159i prodeji nikdy ned\u00e1vejte ruce v k\u0159\u00ed\u017e, p\u016fsob\u00ed to velmi uzav\u0159en\u011b.\t\tBu\u010fte otev\u0159en\u00ed a up\u0159\u00edmn\u00edNen\u00ed t\u0159eba vylep\u0161ovat kvality na\u0161eho produktu\/slu\u017eeb na \u00fakor l\u017e\u00ed. Bu\u010f n\u011bco d\u011bl\u00e1me po\u0159\u00e1dn\u011b a pak m\u00e1 cenu se o tom vychv\u00e1lit nebo to po\u0159\u00e1dn\u011b ned\u011bl\u00e1m, ale nechlub\u00edm se \u0161pi\u010dkovou kvalitou. Nezaml\u010dujte slo\u017een\u00ed potravin. Hledejte spole\u010dn\u00e1 \u0159e\u0161en\u00ed a nab\u00edzejte z\u00e1kazn\u00edkovy alternativy.\t\tM\u011bjte v\u0161e \u010diteln\u00e9Slo\u017eit\u00e1 meny lidi sp\u00ed\u0161e odrad\u00ed, ne\u017e ohrom\u00ed. Ujist\u011bte se, \u017ee ve\u0161ker\u00e1 nab\u00eddka, cedulky a cenovky jsou \u010diteln\u00e9. Jen tak si m\u016f\u017ee \u010dlov\u011bk promyslet, co vlastn\u011b dost\u00e1v\u00e1 a za kolik, a jestli se mu tento obchod vyplat\u00ed.\t\tV\u00e1hav\u00fdm pora\u010fteM\u016f\u017eete poskytnout ochutn\u00e1vku? N\u011bkdy je volba tak rozs\u00e1hl\u00e1, \u017ee si \u010dlov\u011bk nem\u016f\u017ee vybrat, a tak rad\u011bji odejde jinam. Nap\u0159\u00edklad u zmrzlin – m\u00e1te v\u00fdborn\u00e9 tvarohov\u00e9, smetanov\u00e9 mra\u017een\u00e9 kr\u00e9my a ovocn\u00e9 sorbety, ale n\u011bkte\u0159\u00ed lid\u00e9 prost\u011b maj\u00ed rad\u011bji na v\u00fdb\u011br z vanilkov\u00e9, \u010dokol\u00e1dov\u00e9 nebo m\u00edchan\u00e9. Proto je lep\u0161\u00ed nab\u00eddnout ochutn\u00e1vku a zaujmout jej. Nem\u016f\u017ee si v\u016fbec vybrat, prost\u011b nen\u00e1siln\u011b vyberte za n\u011bj.\t\tZ\u016fsta\u0148te zdvo\u0159il\u00fd a vyrovnan\u00edA\u0165 se d\u011bje, co se d\u011bje, st\u00e1le plat\u00ed pravidlo „z\u00e1kazn\u00edk m\u00e1 v\u017edycky pravdu“, a tak to bude. Protivn\u00ed lid\u00e9 mezi n\u00e1mi jsou, ti si v\u017edy najdou n\u011bco, co je \u0161patn\u011b.  M\u016f\u017eeme s t\u00edm d\u011blat jen to, \u017ee sami z\u016fstaneme klidn\u00ed.                                                                                                                                                                                                                                                                                                                                                                                        4.2\/5 - (6 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Zlep\u0161ete svou komunikaci se z\u00e1kazn\u00edkem","item":"https:\/\/www.xmort.cz\/zlepsete-svou-komunikaci-se-zakaznikem\/#breadcrumbitem"}]}]